Electronic Health Records System

Corrections Specific, Certified Complete


NaphCare and Maricopa County, AZ, Join Forces to Leverage TechCare Correctional EHR Technology to Secure Almost $400,000 Through a Medicaid EHR Incentive Program

One Of A Kind

TechCare® is a comprehensive EHR software system tailored specifically to the needs of correctional facilities.  With nearly 15 years of operation, corrections is all we do.

Fully Customized

TechCare® is customized from top to bottom for each correctional system. Your facility is not like any other, why should your EHR be?


Running the largest, most renowned correctional facilities in the country, exceeding NCCHC & ACA standards,  TechCare® succeeds where others fail.


What We Can Do For You


TechCare®’s Implementation Team has a detailed, proven process for adapting the software to fit your facility. From the basics of forms and protocols, to completely revamping the intake or sick call process, it’s our job to fit TechCare® to your facility’s distinctive needs. Each TechCare® deployment is as unique as the facility it supports.

TechCare Customizations


The process of moving to TechCare® from paper-based records or an existing EHR can be overwhelming. To alleviate this concern, we convert all information into TechCare® for you while your staff stays focused on patient care. Following conversion, our clinical team of pharmacists and registered nurses review the data to ensure complete and correct records.



Rather than assigning software developers to train your team, we send our clinical staff on-site to train, peer-to-peer. This approach, utilizing RNs, LPNs, and MDs, better equips staff for their primary responsibility of caring for patients while using TechCare® to be more efficient. Ultimately, users become more comfortable with the system faster and understand its correct usage as it relates to their particular job.

TechCare Training


The TechCare® system demands high performing infrastructure resources that are expertly managed with guaranteed reliability. As a bolt-on service we offer complete, turn-key hosted solutions which alleviate the management and cost of infrastructure resources for your organization. Our hosted solution is utilized by some of the largest correctional institutions in the county with up-time statistics measured in years.



We maintain an in-house, 24/7/365 IT Helpdesk team that only works with correctional facilities. If patient care is impacted or jobs are made any more difficult by underperforming IT resources, we are there to correct it. To ensure a strong and prompt response to issues, we guarantee a strict Service Level Agreement (SLA) with our response times averaging 15 minutes, no matter the time of day.

TechCare Support 24/7


Read what our clients and the industry is saying.

TechCare® has been chosen to manage healthcare services at some of the most renowned and complex correctional systems in the country. It’s a proven system.

“TechCare® has made a huge impact on how we see patients. Even our most skeptical providers prior to implementation would never go back to paper again! I think the most valuable part of selecting NaphCare as a vendor is their family approach to business. As a client, they treat you just as if you were part of the NaphCare family. Most other EHR vendors are just that-EHR vendors only. NaphCare understands healthcare, which shows in the product they sell.”

Corrections Specific EHR System

Jeffrey Alvarez

Medical Director - Maricopa County, AZ / 6,800 ADP

“NaphCare truly understands correctional workflow, challenges, and needs. Given the size and complexity of our system, it was critical we find a system allowing us to accurately record all care provided to our patients, and interface with multiple systems. The implementation process went as smoothly as one could hope! Personally, I have been involved in several EHR implementations in my 30-year career, and I can confidently state this was the most well­ executed and managed implementation I have experienced. Having NaphCare staff on-site during “go-live” was invaluable. Their presence provided great energy, decreased staff anxiety, and provided rapid resolution of staff questions/concerns. They are as responsive today as they have been throughout the entire process. We truly have a partnership for many years to come.”

Corrections Specific EHR System

Kim Pearson

Deputy Agency Director CHS - Orange County, CA / 7,500 ADP

“The Hillsborough County Sheriff’s Office prides itself on providing effective, efficient, and professional law enforcement and detention services to the citizens of Hillsborough County. An integral part of detention services is the delivery of health care to those persons incarcerated within our detention facilities. We have seen the effects of how TechCare® is more than just a patient medical record. TechCare® is a high speed correctional medical management system which aids in driving all components of patient care. Due to the short transition period (20 days), NaphCare worked around the clock to effect a smooth and seamless transition to ensure our patients received continuity of care.”

Corrections Specific EHR System

K. Davis

Colonel - Dept. of Detention Services, Hillsborough County, FL / 2,800 ADP

TechCare® proudly named…

Corrections Specific EHR System

Healthcare Tech Outlook Magazine


See TechCare®, Talk Corrections.

Please utilize the form to reach out for more information about TechCare®, or call us at 1-844-849-3211.

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*Existing TechCare Users with technical issues, this form is not for you. Please follow your respective site’s issue reporting and escalation processes.

Cost and Limitations

Naphcare, Inc, TechCare® v 4.5, Complete EHR, Certificate No. 08072014‐2686‐5, Certified 8/07/2014

This Complete EHR Ambulatory is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments.

Modules Tested: 170.314(a)(1‐15); 170.314(b)(1‐5, 7); 170.314(c)(1‐3); 170.314(d)(1‐8); 170.314(e)(1‐3); 170.314(f)(1‐3); 170.314(g)(2‐4)

Clinical Quality Measures tested: CMS002v3; CMS050v2; CMS069v2; CMS122v2; CMS137v2; CMS138v2; CMS146v2; CMS147v2; CMS148v2; CMS154v2; CMS155v2; CMS161v2; CMS177v2

Licensing, implementation and use of the functionality and content covered by this certified product-version requires ongoing and/or one-time fees for setup and maintenance/support and has contractual and technical limitations. Specifically, these capabilities and considerations are outlined here:

Interface Capability

Interfaces (including Demographics, Image Results, Electronic Prescribing, Laboratory Tests/Values/Results, Direct Messaging (Transitions of Care, Discharge Summaries, Clinical Messaging), Transmission to Immunization Registries and Public Health Agencies)

Relevant Certification Criteria: 170.314.a.3, 170.314.a.12, 170.314.b.1-3, 170.314.b.5a-b, 170.314.f.2-3


Interface functionality allows for users of this software to seamlessly interact with outside systems which hold data related to a patient’s care. Such interaction between the software system and outside data sources is automated with pre-established communication protocols and standards.

Interface development and ongoing use requires participation by at least two parties.

Costs or Fees

Base Licensing for this software system includes the implementation, maintenance, use, and support of Interfaces without additional charge.

However, other participants in the interface can charge fees for these activities. The factors and structures that dictate these costs are determined by the other participants.

Contractual Limitations

No Contractual Limitations.

Technical or Practical Limitations

This software system’s technical and practical limitations are dictated by the abilities of other participants in the interface and have no such limitations otherwise.

Reference Content Capability

Reference Content (including Clinical Decision Support and Patient Specific Education Resources)

Relevant Certification Criteria: 170.314.a.8, 170.314.a.15


The software system inherently has the ability to provide clinical decision support and patient specific education resources. While the technical ability exists, the content for these systems can be customer provided or may be provided from 3rd parties.

In the event the content is provided from 3rd parties, the integration of this content requires additional costs and has limitations.

Costs or Fees

Base Licensing for this software system includes the implementation, maintenance, use, and support of clinical decision support and patient specific education resources without additional charge.

However, content providers for these solutions can charge fees. The factors and structures that dictate these costs are determined by the content providers.

Contractual Limitations

No Contractual Limitations.

Technical or Practical Limitations

This software system’s technical and practical limitations are dictated by the abilities of the content provider and have no such limitations otherwise.

ONC Certification HIT 2014 Edition Complete EHR
NaphCare Inc.

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