TechCare® is a comprehensive EHR software system tailored specifically to the needs of correctional facilities. It’s all we do.
TechCare® is customized from top to bottom for each correctional system. Your facility is not like any other, why should your EHR be?
TechCare® is 2014 ONC-ACB Certified as a Complete EHR and exceeds NCCHC, ACA, IMQ and HIPAA Standards.
TechCare® is a complete system with all modules and tools built directly into the product. It does not rely on any 3rd party solutions for complete functionality.
TechCare® utilizes a standard, proven architecture that scales with your facility’s demands. It successfully manages some of the largest correctional institutions in the country.
TechCare® connects all critical systems including your Offender Management System, Lab System, Pharmacy, Diagnostics, Food Service, Kiosk, Hospitals and Medicaid. It provides a complete picture of a patient's history of care.
Documentation & Tracking
TechCare® promotes quality charting documentation without loopholes, supporting chart audit and litigation activities seamlessly. It instantly tracks patients' care, location, and unique needs.
Built directly into the system, TechCare®allows on-demand and scheduled reporting of any data captured with results displayed in seconds, not hours.
Ease of Use
TechCare® was designed by correctional health clinicians, not software developers. It makes providing care in correctional institutions faster, more efficient, and more accurate.
TechCare®’s Implementation Team has a detailed, proven process for adapting the software to fit your facility. From the basics of forms and protocols, to completely revamping the intake or sick call process, it’s our job to fit TechCare® to your facility’s distinctive needs. Each TechCare® deployment is as unique as the facility it supports.
The process of moving to TechCare® from paper-based records or an existing EHR can be overwhelming. To alleviate this concern, we convert all information into TechCare® for you while your staff stays focused on patient care. Following conversion, our clinical team of pharmacists and registered nurses review the data to ensure complete and correct records.
Rather than assigning software developers to train your team, we send our clinical staff on-site to train, peer-to-peer. This approach, utilizing RNs, LPNs, and MDs, better equips staff for their primary responsibility of caring for patients while using TechCare® to be more efficient. Ultimately, users become more comfortable with the system faster and understand its correct usage as it relates to their particular job.
We maintain an in-house, 24/7/365 IT Helpdesk team that only works with correctional facilities. If patient care is impacted or jobs are made any more difficult by underperforming IT resources, we are there to correct it. To ensure a strong and prompt response to issues, we guarantee a strict Service Level Agreement (SLA) with our response times averaging 15 minutes, no matter the time of day.
Read what our clients and the industry is saying.
TechCare® has been chosen to manage healthcare services at some of the most renowned and complex correctional systems in the country. It’s a proven system.
“TechCare® has made a huge impact on how we see patients. Even our most skeptical providers prior to implementation would never go back to paper again! I think the most valuable part of selecting NaphCare as a vendor is their family approach to business. As a client, they treat you just as if you were part of the NaphCare family. Most other EHR vendors are just that-EHR vendors only. NaphCare understands healthcare, which shows in the product they sell.”
Medical Director - Maricopa County, AZ / 6,800 ADP
“NaphCare truly understands correctional workflow, challenges, and needs. Given the size and complexity of our system, it was critical we find a system allowing us to accurately record all care provided to our patients, and interface with multiple systems. The implementation process went as smoothly as one could hope! Personally, I have been involved in several EHR implementations in my 30-year career, and I can confidently state this was the most well executed and managed implementation I have experienced. Having NaphCare staff on-site during “go-live” was invaluable. Their presence provided great energy, decreased staff anxiety, and provided rapid resolution of staff questions/concerns. They are as responsive today as they have been throughout the entire process. We truly have a partnership for many years to come.”
Deputy Agency Director CHS - Orange County, CA / 7,500 ADP
“The Hillsborough County Sheriff’s Office prides itself on providing effective, efficient, and professional law enforcement and detention services to the citizens of Hillsborough County. An integral part of detention services is the delivery of health care to those persons incarcerated within our detention facilities. We have seen the effects of how TechCare® is more than just a patient medical record. TechCare® is a high speed correctional medical management system which aids in driving all components of patient care. Due to the short transition period (20 days), NaphCare worked around the clock to effect a smooth and seamless transition to ensure our patients received continuity of care.”
Colonel - Dept. of Detention Services, Hillsborough County, FL / 2,800 ADP
TechCare® proudly named…
Healthcare Tech Outlook Magazine
May 2015 Issue
TechCare® is the only proprietary EHR system offered by a correctional healthcare company that has been focused on corrections for over 26 years. TechCare® is managed and maintained in-house by our full-time developers and clinically credentialed support and training team. As a result, you will receive dedicated service and support from our clinical technology experts, whose goal is to understand your facility and customize TechCare® to meet your specific needs. We provide instant customizations, fast support, and complete understanding of correctional healthcare.
See TechCare®, Talk Corrections.
Please utilize the form to reach out for more information about TechCare®.
This Complete EHR Ambulatory is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments.
Licensing, implementation and use of the functionality and content covered by this certified product-version requires ongoing and/or one-time fees for setup and maintenance/support and has contractual and technical limitations. Specifically, these capabilities and considerations are outlined here:
Interfaces (including Demographics, Image Results, Electronic Prescribing, Laboratory Tests/Values/Results, Direct Messaging (Transitions of Care, Discharge Summaries, Clinical Messaging), Transmission to Immunization Registries and Public Health Agencies)
Interface functionality allows for users of this software to seamlessly interact with outside systems which hold data related to a patient’s care. Such interaction between the software system and outside data sources is automated with pre-established communication protocols and standards.
Interface development and ongoing use requires participation by at least two parties.
Costs or Fees
Base Licensing for this software system includes the implementation, maintenance, use, and support of Interfaces without additional charge.
However, other participants in the interface can charge fees for these activities. The factors and structures that dictate these costs are determined by the other participants.
No Contractual Limitations.
Technical or Practical Limitations
This software system’s technical and practical limitations are dictated by the abilities of other participants in the interface and have no such limitations otherwise.
The software system inherently has the ability to provide clinical decision support and patient specific education resources. While the technical ability exists, the content for these systems can be customer provided or may be provided from 3rd parties.
In the event the content is provided from 3rd parties, the integration of this content requires additional costs and has limitations.
Costs or Fees
Base Licensing for this software system includes the implementation, maintenance, use, and support of clinical decision support and patient specific education resources without additional charge.
However, content providers for these solutions can charge fees. The factors and structures that dictate these costs are determined by the content providers.
No Contractual Limitations.
Technical or Practical Limitations
This software system’s technical and practical limitations are dictated by the abilities of the content provider and have no such limitations otherwise.